FUNDS ON YOUR CARD DO NOT EXPIRE. REDMOND — A mechanical problem during a Cirque du Soleil show caused a portion of the audience, as well as performers on … We will NOT be liable for a transaction failure caused because you do not have enough money on your Card to complete the transaction, if a point of sale terminal is not working properly, or if circumstances beyond our control (such as fire or flood) prevent the completion of the transaction. You don’t need to do anything, just hold on to your tickets. Neither party will be entitled to institute proceedings for a Claim before a court. Cirque du Soleil refund challenges warning. The award rendered by the arbitrator shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof. “Cirque du Soleil Entertainment Group is committed to provide a work and performance environment that will meet the highest standards of health and safety in this … ddarezzo April 22, 2020, 10:02pm #1. For any information or to file a Claim, you may contact the AAA at: 1.800.778.7879 or consult its website at www.adr.org. No further action is required. Any hearing will take place in the federal judicial district of your residence. Freedom rally drums up support for businesses in small Lewis County town, Dozens of patients transferred to new Kitsap County hospital, Columbus Crew win 2nd MLS title, beating Seattle Sounders 3-0, Cal at Washington State canceled because of COVID-19, Iran summons EU envoys for protesting reporter's hanging. Or, check out the cities where your favorite show is playing. Cirque du Soleil Entertainment Group is committed to providing a work and performance environment with the highest … If you do not agree to these terms, do not activate or use your Card and immediately contact our Customer Service. All forums . The show is a celebration of life, accentuated by the delightful, mesmerizing movements of Cirque du Soleil’s … This Cardholder Agreement (“Agreement”) contains all terms and conditions applicable to your Cirque du Soleil® gift card (“Card”) which is issued by Cirque du Soleil Canada Inc. (hereinafter referred to as “Issuer”). All ticket holders for the ALEGRIA will receive official notice by their original point of purchase. Subscribe to Club Cirque to stay in the know about upcoming nearby shows! You may activate your digital Card by clicking on the link provided to you in your confirmation email. The Touring Show Division at Cirque du Soleil is currently working on the next visit of one of its shows in Trenton, NJ. Maks and Val Tickets Michael Carbonaro Tickets Pennsylvania Ballet Tickets Shen Yun Performing Arts Tickets Cirque du Soleil: O Tickets Cirque du Soleil: Ovo Tickets Riverdance Tickets The Purple Xperience Tickets Cirque du Soleil: Love (The Beatles) Tickets Ukrainian Shumka Dancers Tickets Part of our splurge were excellent tickets to see the new Cirque … Viewing … Get notified by e-mail when a reply is posted. Cirque du Soleil Entertainment Group is a world leader in live entertainment. All ticket holders for BAZZAR in NEW ORLEANS will be contacted to start their refund process. CIRQUE DU SOLEIL SHOWS IN Portland. Refunds of purchases made with your Card will be placed back on your Card or a new Card. Phone: 1-877-924-7783 Unless you have registered your Card, the remaining balance of your Card will not be replaced if the Card is lost, stolen, altered, destroyed, damaged or used for unauthorized transactions. If you do not agree to these terms, do not activate or use your Card and contact our Customer Service. If any term, provision or section of this Agreement, or any portion of such term, provision or section is held invalid or unenforceable, the remainder of this Agreement will not be affected thereby and each remaining term, provision or section or portion thereof will be valid and enforceable to the full extent permitted by law. "Cirque du Soleil Entertainment Group is committed to providing a work and performance environment with the highest standard of health and safety," stated a press release. In certain cases, applicable laws may not allow the limitation of liability set forth above, so this limitation of liability may not apply in such particular cases. We can’t wait to sweep … Gazda said staff took out ladders to help the performers on the stage. If you have purchased through the CAJUNDOME Box Office refund instructions will be made available soon. We had a trip planned the first week of June 2020. Your Card is redeemable for the purchase of tickets to Cirque du Soleil shows presented in the United States of America and Canada. Refunds or exchange of Cirque du Soleil show tickets and of other merchandise purchased with your Card is subject to the applicable Cirque du Soleil’s refund and exchange policy. To learn where to use your Card, please visit cirquedusoleil.com/gift-cards or contact us at 1-877-924-7783. “Although the situation results from circumstances beyond its control, Cirque du Soleil apologises for any inconvenience this cancellation may cause,” the global touring company said in a statement released on Monday morning. Cards are not redeemable for cash except as required by law. This Card is a prepaid card loaded with a specific amount of U.S. dollars. At this time, Cirque du Soleil’s Drawn to Life has not cancelled any showings, as Disney Springs remains open. For technical assistance, including Card activation, Customer Service agents are available to answer your calls 24 hours a day/7 days a week. We had sprung for club level rooms at The Beach Club, The Poly and Animal Kingdom Lodge. There is no known date for the postponed preview debut. Audience member Jason Gazda said a "burst of mist shot out onto the crowd.". Reply to: Cirque Du Soleil Refunds. We have no liability for restricting access to the Card because of suspected suspicious activity. Cirque du Soleil offered to replace or refund any purchased tickets for showings impacted by the closure. You are not entitled to receive a cash refund. Problem led to “some vegetable-based oil” being sprayed onto some in the audience in Redmond. Other. Ticket buyers who bought their tickets through Ticketmaster will be issued an automatic refund onto the credit card used to purchase their tickets. You may activate your plastic Card at cirquedusoleil.com/gift-cards or by phone at 1-877-924-7783. You will not be able to use your Card after the expiration date. A Cirque du Soleil show "Volta" in Redmond ended Friday when a hose on a hydraulic system broke and sprayed audience members with what the theatrical company says was vegetable-based oil. This Card is not a credit card. We agree to maintain the Card for you and to perform according to this Agreement. Except as provided for in the AAA Code of Procedure, neither party will be entitled to a jury trial or to engage in discovery. Cirque du Soleil reserves the right to cancel the license granted under the tickets in connection with any fraudulent sale of such tickets, without refund or other … Walt Disney World. For this reason, and until further notice, Cirque du Soleil Entertainment Group has suspended its shows temporarily. Your Card is redeemable online at cirquedusoleil.com/gift-cards and at participating Cirque du Soleil point of sales. People on stage began slipping. If you register your Card, you will (i) protect its remaining balance if your Card is lost, stolen, altered, destroyed, damaged or used for unauthorized transactions (see below); (ii) receive balance updates from the Cirque du Soleil group of companies, including the Issuer; and (iii) receive emails on behalf of the Cirque du Soleil group of companies, including the Issuer, on its shows presented in your area. Issuer may, at any time and without notice, delegate duties or assign all or part of its rights and obligations under this Agreement to any third party, without recourse, provided that the assignee or delegatee assumes all of Issuer’s obligations hereunder. Check back for more information or call 337-265-2100. Ask a question Recent Conversations. Cirque du Soleil Entertainment Group is committed to providing a work and performance environment with the highest … Customers who paid online at xlcenter.com or over the phone with a credit card will be automatically refunded between 7-10 … The equipment malfunction happened Friday evening during a performance in the Seattle suburb of Redmond. Cirque du Soleil has been cancelled - for more information, click here. If your event is postponed or rescheduled, rest assured that your ticket will be honored on the new date of the event. Refunds are available at point of purchase. Cirque du Soleil’s Touring Show Division is currently revisiting OVO’s tour plans for the rest of 2020. The expiration date of your Card is identified on the back of your Card. Cirque du Soleil in a statement says audience members will be reimbursed. Cirque de Soleil’s Touring Show Division is currently revisiting tour plans for AXEL for the remainder of 2020. We will then cancel your Card, and if our records show that available funds remain on your previous Card on the date of your request, we will issue you a replacement Card at no cost in an amount equivalent to the remaining balance. Purchases will be deducted from your Card until the value reaches zero. Notifications can be turned off anytime in the browser settings. If you can’t make it to the new date, or would like to exchange to another date, please submit a request . Audience member Jonathan Fay says the liquid shot from the stage and went back multiple rows. Cirque du Soleil made the announcement on their official website. In this first-ever collaboration between Cirque du Soleil, Walt Disney Animation Studios and Walt Disney Imagineering, journey into a world where an animator’s desk becomes the stage and drawings come alive. Cards purchased from authorized retailers or online must be activated to be used. Upon validation, the credit will be processed in full and a check will be issued to you by mail within 6 weeks. For customer service or additional information regarding your Card, please contact us at: 8400, 2e avenue, Montréal (Québec), H1Z 4M6 Your message. If you have registered your Card and your Card has been lost, stolen, altered, destroyed, damaged or has been used for unauthorized transactions, you must immediately call us at 1-877-924-7783. The official debut date is still scheduled as April 17. Update: Cirque du Soleil announced Friday morning, March, 13, 2020, the cancellations of its spring performances at Pepsi Center in Denver. By obtaining a Card from us, and by using the Card, or by permitting anyone else to use the Card, you agree to the provisions of this Agreement, and further agree that this Agreement is binding on your successors, representatives and assigns. when vaccine is available 1:39 am; KA by Cirque du Soleil: Where do I get my refund!! Notwithstanding such expiration date, your Card will only expire five (5) years after the date of its activation. This Cardholder Agreement is effective 07/2017. No class action or joinder or consolidation of any Claim with a Claim of another person shall be allowed. For any questions related to the redemption of your Card, Customer Service agents are available to answer your calls Monday through Sunday, 9 a.m. to 8:30 p.m. No further action is required. Get answers to your questions about Las Vegas . A Cirque du Soleil show "Volta" in Redmond ended Friday when a hose on a hydraulic system broke and sprayed audience members with what the theatrical company says was vegetable-based oil. For free access to your Card information 24 hours a day/7 days a week, visit cirquedusoleil.com/gift-cards or call 1-877-924-7783. Refunds of purchases made with your Card will be placed back on your Card or a new Card. Cards are not reloadable. If you had tickets that will be affected by the closure, you can call at (707) 352-0221. The following clauses shall survive the termination of this Agreement, bankruptcy of any party, expiration of your Card: Liability for Failure to Complete Transactions, Invalidity, Limitation of Liability and No Class Action. If funds remain on your Card after its expiration date, simply contact customer service at 1-877-924-7783 for a replacement card at no cost. A Cirque du Soleil performance in Washington state ended abruptly when a hose on a hydraulic system broke and sprayed audience members with what the theatrical company says was vegetable-based oil. Registration of your Card is optional. Refund checks will only be issued to the account holder on file. Guests with any questions about their tickets should call the “Drawn to Life” hotline at (702) 352-0221. Unless otherwise permitted under any applicable law, such data will only be collected, used and/or transferred as expressly authorized by you. At this time, Cards cannot be used to purchase Cirque du Soleil merchandise or food and beverage at Cirque du Soleil shows presented in arenas or to purchase food and beverage at performances of Cirque du Soleil resident shows. Then people started running out and covering their faces," said Gazda. King County Sheriff's Office officials told The Seattle Times that an equipment malfunction occurred and there's nothing suspicious. - See 8,388 traveler reviews, 1,180 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. For tickets purchased through one of our partners, please contact the original point of sale for refund. Refunds are available at the point of purchase. The funds on your Card will not be insured by the Federal Deposit Insurance Corporation (FDIC). ... You will also have the option of accepting a refund of your original purchase price, less applicable delivery fees. Las Vegas forums . You may only use it when there is a balance remaining on the Card and only up to the amount left on the Card. We continue to actively monitor and assess the situation to determine when shows will resume. Refund requests must be submitted prior to 5:00pm, Monday 24 August 2020. Preview. If you use your Card in Canada, a foreign conversion fee may apply. Any resale of Cirque du Soleil tickets is strictly prohibited, unless otherwise provided by law or unless otherwise agreed with Cirque du Soleil. Cirque du Soleil - Downtown Disney Tickets. Cirque du Soleil and the live entertainment industry writ large have faced severe consequences from the Covid-19 crisis, with the virus outbreak leading to the cancellation of shows. Any resale of Cards is strictly prohibited. A Cirque du Soleil performer died in March during a performance in Florida when his hand slipped off double rings and he fell 20 feet (6 meters). Guest with any questions about their tickets should call the “Drawn to Life” hotline at (702) 352-0221. Cirque du Soleil has offered to replace or refund any purchased tickets for the March 20 debut showing. If any part of this limitation on liability is found to be invalid or unenforceable for any reason, then our aggregate liability (and that of our employees, directors, officers, administrators, agents, affiliates or other related entities, distributors, vendors, suppliers, partners, sponsors, representatives or all other persons acting on our behalf) under such circumstances for liabilities that otherwise would have been limited shall not exceed the purchase price of the Card. If you do not receive your Card by the expiration of the delivery time indicated during your Card order process, please contact us at 1-877-924-7783. No one was hurt. For Cards purchased online on Cirque du Soleil’s website, Issuer shall not be held responsible for shipping delays or lost or stolen Cards caused by carriers. Your Card is in United States currency. All ticket holders for the Perth dates will be contacted by their point of sale to arrange refunds. To register your Card you will need to provide your name, zip code, Card number and email address. ET. IMPORTANT PLEASE READ CAREFULLY AND KEEP FOR YOUR RECORDS. 1-16). We may from time to time adopt new or amended provisions if permitted by law and you will be notified of any change prior to the effective date of such change, to the extent required by law. Include your Name, Contact Phone Number and complete Mailing Address in the body of the email. Las Vegas forums . You do not need to enter this PIN number to redeem your Card. Now all other Cirque shows are … In lieu of each term, provision or section of this Agreement that is held invalid or unenforceable, there shall be added as a part of this Agreement a term, provision or section as nearly identical as may be possible and as may be legal, valid and enforceable. Cirque Du Soleil is postponing ALEGRIA performances in Houston. Under no circumstances shall we or any of our respective employees, directors, officers, administrators, agents, affiliates or other related entities, sponsors, distributors, vendors, suppliers, representatives, partners and all other persons acting on their behalf, be liable for any direct, indirect, incidental, special or consequential damages resulting from the use of your Card, the use of the website or  resulting from unauthorized access to or alteration of your transmissions of data, including, but not limited to, damages for loss of profits, use of data or other intangibles, even if we have been advised of the possibility of such damages. — Cirque du Soleil (@Cirque) March 15, 2020 The touring company was scheduled to bring “VOLTA” to the OC Fair and Events Center in Costa Mesa from March 18-April 19. Customers that purchased tickets for a canceled show will be contacted for refunds. No further action is required. You are not entitled to receive a cash refund. All ticket holders for the cancelled CRYSTAL shows will be contacted by their point of sale regarding the refund process. In this Agreement, "we", "us", and "our" mean the Issuer, our successors, affiliates or assignees and "you" and "your" refer to the person who has obtained or received the Card and who is rightfully authorized to use the Card as provided for in this Agreement. Any purchases using the card are subject to Cirque du Soleil’s return policy and the amount of any refund will be placed back on the Card. Any claim, dispute, or controversy (“Claim”) arising out of or relating to: (i) this Agreement; (ii) your Card, including the purchase or use of your Card, services related to your Card or the balance on your Card; or (iii) any advertisements, promotions or statements related to the Cards, shall be exclusively resolved by binding arbitration conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. If your purchase exceeds the balance of the Card, you must pay for the excess at time of purchase. Cirque du Soleil’s “R.U.N,” described as a graphic novel come to life, closed last month in Las Vegas. "At first I thought it was part of the show. Cirque du Soleil announced Monday it is filing for bankruptcy protection as the coronavirus pandemic continues to rattle the world. Email: services.clients@cirquedusoleil.com. To activate your Card you will need to enter the PIN number located on the back of the Card. The Cirque du Soleil show "Volta" in Redmond ended early on Friday when a hose on a hydraulic system broke and sprayed audience members. To register your Card, please visit cirquedusoleil.com/gift-cards. We may restrict access to the Card, temporarily or permanently, if we notice suspicious activity in connection with the Card. By registering your Card you also consent to the collection, use and transfer of such data by and to the Cirque du Soleil group of companies, including the Issuer, the financial institution and the processing services provider. Our teams are currently working to develop the protocols and security measures that will be set in place when we can … Cirque du Soleil: Audience members to get refunds. This arbitration shall be FINAL. Read our community guidelines. The many fantastical, impossible, colossal, unimaginable worlds of Cirque du Soleil, are unfortunately, not in your city right now. This arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act (9 U.S.C. Cards cannot be used before activation. Refunds or exchange of Cirque du Soleil show tickets and of other merchandise purchased with your Card is subject to the applicable Cirque du Soleil’s refund and exchange policy. This means that anyone who finds your lost Card could use it. On top of producing world-renowned circus arts shows, the Canadian organization brings its creative approach to a large variety of entertainment forms such as multimedia productions, immersive experiences, theme parks and special … Situation to determine when shows will resume the AAA at: 1.800.778.7879 or consult website. Described as a graphic novel come to Life, closed last month in Las Vegas America Canada! Soleil ’ s Touring Show Division is currently revisiting tour plans for the postponed debut... Tour plans for AXEL for the rest of 2020 s Touring Show Division is currently revisiting tour plans for postponed! Says audience members will be placed back on your Card or a Card... Full and a check will be placed back on your Card information 24 hours a day/7 days week., if we notice suspicious activity answer your calls 24 hours a day/7 days a week Soleil audience. 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